At TIMEZ5™ we are ready to help. The experience doesn’t stop after you buy your TIMEZ5™ prayer mat it’s the beginning. The provisions of service include, usage instructions, troubleshooting, storage, transport, and shipping, placing orders and returns. Support doesn’t include damages, misusage, and user mishandling or order cancellations after an order has been processed. If your processing a support request and have purchased a TIMEZ5™ prayer mat from one of our authorized dealers please ensure that you have registered with TIMEZ5™ to activate your warranty.
You may access our customer support services by either emailing us at support@timez5.com.
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